What Is the Nature of This Document?   

This constitutes a legally binding agreement between the web visitor and Shumba Engineering Services. Shumba Engineering Services, headquartered in Johannesburg, operates as a holdings company that specialises in Civil and Structural Engineering, Electrical Engineering, Infrastructure Project & Program Management, and Infrastructure Investment Planning & Asset Management.. Our primary interactions involve engagement with clients.   

Relationship Between the Consumer and The Company  

We oversee one relationship—the connection between web visitors and the company.   

What does this mean to you?  

This contractual agreement outlines the rights and obligations associated with your transactions or interactions with the company, as well as your utilisation of any services offered by the company. By engaging with any of our services, you inherently acknowledge and consent to the terms articulated herein.   

How do we protect you?  

We know your personal information is important to you, so it’s important to us. We have a Policy that explains how and when we use your information when you use our services.  We are compliant with PoPI (Protection of Personal Information Act) and will protect your information like it is our own.  

To inquire about something, please follow these guidelines:  

1. Create an account:  

• Individuals must be 18 years or older to register. If under 18, utilize our services under parental or legal guardian supervision.  

• Provide your full name, surname, and ID number during registration.  

• Ensure a valid email address, as we may periodically request validation. If uncertain about validation requests, contact us directly to confirm legitimacy and maintain security.  

• Choose a secure password, keeping it confidential. Notify us immediately if you suspect unauthorized access.  

     2. Adhere to guidelines:   

• Do not use our platform for fraudulent activities.  

• Utilize our platform only for its intended purposes.  

• Respect cybersecurity measures and refrain from attempting to bypass our security protocols.