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Privacy Policy

  1. What Is This Document All About? 

This policy outlines the procedures employed by Shumba Engineering Services in processing and utilising the information, specifically personal data, submitted by a subscriber. The purpose of this processing is to facilitate the handling of requests or queries initiated on our platform.  

  1. What Personal Data Do We Collect?

As the custodians of data pertaining to your inquiry, we assume ownership of the essential personal information required for you to engage with us. The data that you are expected to provide us with includes the following: 

  • Full name and surname  
  • Email address  
  • Telephone number  
  • Physical address   

  1. What Are We Going to Do with the Data? 

We assure you that we will not engage in the sale of your personal data. However, it may be necessary for us to disclose your data to a third party under certain circumstances.  

  1. When Will We Undertake Such Actions? 

  • Collaboration with service providers is essential to ensure the fulfillment of our obligations to you.  
  • The provider may engage third-party data processors to carry out specific personal data processing operations. This is done solely for the purposes outlined in this policy, based on a documented agreement and in adherence to legal conditions.  
  • Sharing information with third parties becomes necessary to counteract fraudulent or criminal activities.  
  • Disclosure may occur in response to a request from a regulatory authority seeking information, compliance with legal orders, or any other request aimed at supporting auditing, compliance, and corporate governance.  

It is important to note that the sharing of your personal data with other users of Shumba Engineering Services is entirely within your control.  

  1. How Will We Protect Your Data? 

We are dedicated to implementing comprehensive measures to safeguard your information responsibly. This commitment encompasses information security protocols, controls, processes, and technologies designed to prevent any loss, damage, unauthorised access, or improper processing of your information. We conduct regular assessments of these controls to ensure their effectiveness and alignment with our intended security objectives.  

  1. How Long Will We Retain Your Data? 

In accordance with legal mandates, it is obligatory for us to uphold the retention of your data for a minimum period of 5 years, primarily for financial reporting and compliance purposes.   

  1. What Rights Do You Have to Your Data? 

You retain the right to access your personal information, ensuring its accuracy, making necessary amendments, or exercising any rights granted by relevant information privacy laws. By acknowledging your rights, you understand that, in the context of personal data processing, you have the privilege to access your personal data. Should you discover or suspect that the Provider or any of the data processors is conducting personal data processing that contradicts the safeguarding of your private and personal life or breaches the law, you have the right to address them with a complaint regarding the processing of your personal data. You may request an explanation and/or demand corrective action to rectify the situation.  

  1. How Are You Protected? 

Considering that this website is dedicated to safeguarding personal information, the manner in which personal information is handled holds significant relevance and importance.  

Our privacy policy is straightforward, as we do not extensively process your personal information. However, for enhanced accessibility to legal information, we utilise certain cookies, and the specifics of our cookie policy are outlined in detail.  

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